As internet shoppers ourselves, we understand the concerns some customers may have about placing orders on-line. With so many scare stories and lots of misinformation in the media, it can be confusing to know what's safe. We only use trusted and secure payment processors to give you complete peace of mind.
We also offer payment by Bank Transfer (either through your on-line banking or over the counter at your bank) and you can select this option during checkout. The account details for payment are shown on your order confirmation email.
The information provided below relates purely to card transaction security.
Security of payment card data is crucial in the online world. The standard used is the Payment Card Industry Data Security Standard (PCI DSS). This is a joint venture between Visa and Mastercard, and is supported by all banks. Compliance is compulsory for all merchants who accept card payments. We do not store or even see your card details.
What this means for you: We chose SagePay to handle our card processing and this is the most flexible payment method we offer. Changes to your order can be made quickly and easily and your payment is not processed until your order is ready for despatch. You can view the SagePay Security Policy here.
To use Paypal, you do not need a Paypal account - you can use it to securely process your debit or credit card payment. If you are a registered Paypal user, you don't need your card to hand and can pay from many mobile devices. You can also pay from any Paypal balance you have. We do not store or even see your card details.
What this means for you: To become a Verified Paypal merchant, additional evidence of identity and key security checks must be completed to pass the PayPal Verification process. You are processing your own transaction securely through Paypal's secure payment page before returning to the shop to complete your order.
PLEASE NOTE: Using Paypal means that your payment is closed at the point of making payment. We cannot make changes to orders after this point so please ensure you double check your requirements before completing checkout.